Citidirect faq. 如果需要了解对于管理员权限需求的更多信息，请点击右边的发布支持快速 How does the enhanced Favorites Reports functionality work? Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance?: Is a cross-border payment service offered through CitiDirect? WorldLink Payment Services through CitiDirect Online Banking is a cross-border payment service that allows you to make payments in multiple foreign currencies, purchase foreign exchange online to fund the payments and then fund Citibank in your local currency with a single, consolidated remittance. CitiDirect Online Banking - Training Guides CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. Frequently Asked Questions. Funciones y características de la tarjeta, cómo cambiar su PIN, dónde obtener más información sobre la banca en línea de Citidirect, y algunos consejos útiles para utilizar su tarjeta Safeword, haga clic aquí para obtener más detalles. For more detailed information, review our list of Frequently Asked Questions. Can I receive notifications on non-Citibank accounts? CitiDirect Online Banking - Frequently Asked Questions. 也許 CitiDirect Online Banking - FAQ Answer Frequently Asked Questions Daylight Saving Time's New Start: March 11, 2007 in U. Sicherheitsvorkehrungen bei der Benutzung von CitiDirect: Ihre Daten zu schützen ist eine Aufgabe die wir sehr ernst nehmen, daher möchten wir Ihnen beim Netzzugang zu CitiDirect die folgenden Sicherheitsvorkehrungen empfehlen: Online Banking. Welcome to CitiDirect® Online Banking, Citibank's Web-based banking platform. What should I do? If you are unable to connect to CitiDirect there a few steps you can take before calling the Electronic Banking Service Center (EBSC). Para asuntos comerciales, póngase en contacto con la mesa de ayuda del servicio de atención al cliente. Frequently Asked Questions In what languages is CitiDirect Online Banking available? How do I use my SafeWord Card for CitiDirect Online Banking? To learn about the following: how to sign-on to CitiDirect Online Banking using the SafeWord Card, SafeWord Card functions, SafeWord Card features, how to change your SafeWord Card PIN, where to get more information on CitiDirect® Online Banking, and some SafeWord Card Helpful Hints, click here for more details. 2_03 1. CitiDirect appears properly on client’s desktops. Enter the Challenge that appears on the CitiDirect sign-on screen. Does CitiDirect offer a solution for initiating both domestic and international payments? Clients can incorporate the utility into their existing automation routines as a way to automate the following File Import and File Export security functions: digitally signing and/or encrypting data files intended for import into CitiDirect, and decrypting and/or verifying the digital signatures on reports or files exported from CitiDirect. Does CitiDirect offer a solution for initiating both domestic and international payments? Log in with Biometrics on your mobile . Determine if you can connect to other Internet sites. S. 我該如何開始使用付款調查? 首先, 請聯絡您的CitiDirect安控人員將付款調查服務加到您的權限設定. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. 02_15 CitiDirect Online Banking - FAQ Answer Event Notification through CitiDirect Online Banking is available for InfoPool and other bank balance reporting accounts. The card will automatically give you a password that you should key into the 'Response' field on the CitiDirect sign To better serve you, we have compiled a list of answers to some of the questions our customers ask most often about both CitiDirect Online Banking and our Web site. You can also check the status of those payments anytime and anywhere. " FAQ Associated Links Related Links Why can't I see my new CitiDirect account on the Payments screen? If you are unable to view a new account on the payments screen in the CitiDirect Online Banking system, verify the status of the account or verify your access rights to the account. Does CitiDirect offer a solution for initiating both domestic and international payments? Overall Yellow on Connectivity and Throughput: This is a warning which does not prohibit you from installing CitiDirect Online Banking but implies that your connectivity or throughput may be not be optimal; hence your performance on CitiDirect may be impaired. This is the How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Can I set up my firewall to filter on the IP range that Citigroup uses? SL test 21-Sept-2012 Problem Statement for FAQ. Please contact your Security Manager if you need to obtain sign-on information and credentials. The CitiDirect AFRD service offers three options for securing the file: 1) HTTPS with File Encryption & Signature, 2) HTTPS with File Signature only and 3) HTTPS without File Encryption or Signature. 4. CitiDirect Online Banking supports an extensive list of Certificate Authorities (CAs) that can be supported for establishing the SSL session. ¿A quién puedo llamar para obtener respaldo técnico con CitiDirect Online Banking? Para obtener respaldo por problemas técnicos con CitiDirect Online Banking, póngase en contacto con su centro de respaldo técnico. Certain details on some of the CitiDirect reports may be updated through an overnight batch cycle. If not, contact your internal technical support area. Customer acknowledges that Citibank has no responsibility for Customer's use of CitiDirect Online Banking with a system that does not comply with such specifications. To better serve you, we have compiled a list of answers to some of the questions our customers ask most often about both CitiDirect Online Banking and our Web site. 2_02 through 1. com in Microsoft Internet Explorer 6 Service Pack 1 The CitiDirect Online Banking Notification service delivers time sensitive information about your accounts directly to you no matter where you are - even when you are "offline. To check if the account has been processed: CitiDirect Online Banking - FAQ Answer: What is Entrust Entelligence software? Do I need an Entrust certificate to use AFRD? Entrust Entelligence is an application 下载更新的CitiDirect的URL: 您可以通过点击下面的链接，下载当前有效的CitiDirect 网上银行程序文件 (. Does CitiDirect offer a solution for initiating both domestic and international payments? CitiDirect 網路銀行提供的語言有哪些? CitiDirect 網路銀行提供您以下列語言來檢視細節、執行交易、產生報表與執行查詢： 繁體中文 簡體中文 保加利亞文 捷克文 英文 法文 德文 希臘文 希伯來文 匈牙利文 義大利文 日文 韓文 波蘭文 葡萄牙文 羅馬尼亞文 俄文 CitiDirectをご利用に関するセキュリティ体制: お客様のデータ保護はCitiDirect Online Bankingの重要な要素です。 従いまして、CitiDirectをご利用になる際、以下の予防措置をとるようお勧めいたします。 Citi Commercial Cards I am unable to connect to CitiDirect Online Banking. During the month of August 2006, Citigroup will be removing the Secured Password (User ID and Password only) access method for those users who also have a SafeWord card and associated ID to access CitiDirect Online Banking. Does CitiDirect Online Banking utilize ActiveX® controls? No, CitiDirect Online Banking does not utilize ActiveX controls. CitiDirect Online Banking - FAQ Answer: 資金轉帳用戶適用哪些調查種類? 當預期的接收者未收到付款款項, 未預期的扣帳或入帳項目, 或 . As of September 16, 2006, all CitiDirect Online Banking users who have been issued new SafeWord cards and credentials will be required to enter a Client ID the first time they sign on to CitiDirect. All information within the CitiDirect Online Banking platform is up-to-the-minute real-time data. 2_04 CitiDirect Online Banking - FAQ Answer: How do I properly add a link to my Favorites list for the CitiDirect Web site? In order for During the initial system handshake between the client’s Web server and the CitiDirect Web server, AFRD authenticates the SSL certificate installed on the client’s Web server. 4. com Does CitiDirect return acknowledgements on AFRD events? You can choose to receive an acknowledgement file after CitiDirect Online Banking has retrieved the payment file (no acknowledgements on report or export files). Need help? English CitiDirect Online Banking - FAQ Answer When you try to open an Adobe PDF document from www. cab) 才能进行更新. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or mobile device. on CitiDirect online. We can support your own and other CA certificates, but you will be required to submit this request and allow up approximately two weeks to load it into our Security Precautions for Using CitiDirect: We take the security of your data very seriously and recommend that you take the following precautions when accessing and using CitiDirect Online Banking. 10 How would a user be able to entitle different individuals with different functionality access on CitiDirect BE Mobile? An individual’s entitlements are based on their existing CitiDirect entitlements. CitiDirect Online Banking - FAQ Answer: Do I need a Web server SSL certificate and a personal digital certificate to use AFRD? A Web server SSL certificate is How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Remember the first '9' that's input always shows as a '0' on the card's display. Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance? Is a cross-border payment service offered through CitiDirect? How will I initiate and monitor my payment investigations? In what languages is CitiDirect Online Banking available? CitiDirect is a single window into Citi’s digital onboarding process. Each has been designed in a format that is easily printed, so you can access them in the way that is most convenient. 2_02 1. CitiDirect Online Banking - FAQ Answer: Do I have to keep back up files for Import? Our service does not require that you make a back up copy of your file, but we The Favorites Reports functionality in citiDirect enables you to manage a list of reports you have designated as Favorites for faster access to the information you need on a regular basis. It is recommended that you choose one of them. 3. What are the Connectivity and Throughput tests? How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? CitiDirect BE Mobile FAQs. Does CitiDirect offer a solution for initiating both domestic and international payments? Does CitiDirect Online Banking contain real-time information?: Yes. cab file download, you must click Yes each time one appears in order to continue with and complete the download. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor CitiDirect News: Solutions & Services: FAQs: Contacts: Other Links: Client How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Related Links: No Related Articles Who do I call for support on CitiDirect Online Banking? Do I need a Web server SSL certificate and a personal digital certificate to use AFRD? What ports must be opened to use Secure Sockets Layer (SSL), and why? CitiDirect Event Notification FAQs: CitiDirect BE Mobile FAQs: Can I issue my own Web server SSL certificate? CitiDirect Online Banking uses both a session cookie (stored in memory) and a persistent cookie (stored on hard disk). Complete Guides to each of the services available through CitiDirect Online Banking. Deleting the CitiDirect Online Banking cookie whether manually or systemically will delete all user credentials, which will require you to re-register with the CitiDirect Online Banking site. and parts of Canada and the Caribbean; No action required by CitiDirect users. At this point in time, when an individual is entitled to mobile access, they will be 3. 當您登入CitiDirect 網路銀行時, 點選左方瀏覽區的客戶服務並從下拉選單中選擇「調查」, 其付款調查首頁將出現. CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. citidirect. Does CitiDirect offer a solution for initiating both domestic and international payments? CitiDirect Online Banking - FAQ Answer: 何謂一般調查? 一般調查是個需求表格, 其中必須包含您的分行與帳號或WorldLink用戶號碼. View Printable Format : Back Citigroup. Does CitiDirect offer a solution for initiating both domestic and international payments? The Payments service available through CitiDirect Online Banking lets you initiate both domestic and international payments from your Citibank accounts in a growing number of countries. You can initiate, track the status, provide information, and complete an entire account opening online through CitiDirect, with less information required. CitiDirect Online Banking - FAQ Answer: Who do I call for support on CitiDirect Online Banking? For technical issues with CitiDirect Online Banking, contact your Précautions à prendre lors de l’utilisation de CitiDirect: Nous prenons très au sérieux la sécurité de vos données et nous vous recommandons de prendre les précautions suivantes lors de l’accès au et de l’utilisation du logiciel de banque en ligne CitiDirect. Does CitiDirect offer a solution for initiating both domestic and international payments? 提醒您：使用CitiDirect的安全預防措施 我們很努力地想讓您的資料更安全，因此建議您，當進入使用CitiDirect 網路銀行時，請遵循下列的預防措施。 避免共用密碼，動態密碼卡與個人識別碼 (PINs)是一組的。 CitiDirect Online Banking - FAQ Answer: CitiDirect BE Mobile FAQs: Click here to see the CitiDirect BE Mobile FAQ document. However, the installation of the Sun JRE plug-in on Microsoft Internet Explorer does require the use of ActiveX. cab) 进行更新。 重要提示: 下载CitiDirect 程序文件需要有管理员权限 (. CitiDirect Online Banking - FAQ Answer *Downloading Sun Java™ Software (JRE) (JRE) are currently certified for CitiDirect Online Banking: 1. 如何使用CitiDirect Online Banking動態密碼卡？ 學習內容：如何使用動態密碼卡登入CitiDirect Online Banking，動態密碼卡的功能，動態密碼卡的特色，如何變更動態密碼卡PIN，從CitiDirect® Online Banking何處取得更多資訊，一些有用的動態密碼卡提示，點選此處取得更多細節。 How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Security Update for CitiDirect Online Banking: Citigroup will be removing the Secured Password (User ID and Password only) access method for CitiDirect Online Banking. Select your CitiDirect Online Banking sign-on ID from the drop down list. How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. After successful authentication of the client’s SSL certificate, AFRD waits for an authentication request from the client’s Web server. For two decades WorldLink has been providing Java Package Manager Messages: If you receive Java Package Manager messages during your CitiDirect Online Banking program . Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. Option 3 does not require a personal digital certificate, but still necessitates a Web server SSL certificate. 运行CitiDirect必需的 Sun Java™ 2 运行时间环境版本: 下列 Sun Java 软件software (JRE)的版本与CitiDirect 网上银行兼容： 1. The Report Assistant is accessible from anywhere within DISCLAIMER: Customer will use CitiDirect Online Banking in accordance with the system specifications (platform, hardware and software) provided to it by Citibank. Does CitiDirect offer a solution for initiating both domestic and international payments? for receiving help with products, service or technical inquiries. The new Report Assistant feature in CitiDirect Online Banking lets you list your Favorite Reports. Avoid sharing passwords, SafeWord tokens and Personal Identification Numbers (PINs) with co-workers. This acknowledgement file states CitiDirect successfully retrieved the payment file. kreygj skzpux cohljp ngtuwizg wdbdx hfuvp ejmqfdyi oakyyp ivcw wjdxoo